Executive Virtual Assistance^® is a privately-owned and operated company founded by me, Kathy J. Berona. I opened my cyber doors in June of 2001 and I am extremely thankful to have 8+ successful years in business.

Prior to taking the leap into business ownership, I served in various administrative roles for more than 14 years. From my first job in 1987 as a Receptionist to my last corporate position in 2001 as Office Manager at an IT consulting firm, I have developed a vast working knowledge of business office operations and an extraordinary knowledge of technology.

I am a Certified Professional Secretary (CPS) which is the highest level of accreditation in the administrative career given by the International Association of Administrative Professionals. Thousands sit for this intensive exam every year but only a few achieve the certification.

I am a 1999 graduate of AssistU and serve on the Ethics Committee. AssistU is a virtual university training only the best Virtual Assistants. I am a 1987 graduate from the Ohio Hi-Point Career Center as a Business Office Specialist.

I perform at a Masters level in all Microsoft Office applications. In addition, I have an advanced knowledge of many leading and proprietary software programs ranging from ecommerce, bookkeeping, customer relationship management, marketing, real estate and more. The services listed on the service page of this web site are all part of my skill set. The many years of experience as an administrative professional, along with my accomplished technology know-how, have significantly contributed to the success of Executive Virtual Assistance®.

MY BUSINESS MODEL

What makes working with me extraordinary is my ability to learn your business and your needs quickly and draw from the 20+ years of experience in business office administration to support you. From my wide-ranging skill set to the wealth of knowledge and resources I possess, you get customized support ACROSS THE BOARD, not just in one or two areas.

This model ensures seamless operations and the best in support. The quality of service you receive is consistent and time isn't wasted on inexperienced, unskilled help. This executive level of professional service with superior attention to detail ensures the highest standards are always maintained.

CLIENT SELECTION

I only work with clients looking for on-going assistance. I do not work with those who want only one or two tasks completed here and there or help on a one-time project. The rationale behind this client selection process is two-fold.

First, I know delegating your administrative tasks in piece-meal fashion is not in your best interest for the long haul. It is a quick-fix that will not produce lasting results. You will waste time in rework, managing the less experienced and the hassle of searching for a resource every time you need help in a different area. The "find the lowest bidder" mind set in the area of administrative support is not conducive to building solid business practices that will serve you well into the future.

Second, when you do not delegate on a consistent basis you end up losing time and money. You will lack focus on the big picture and waste time by taking longer to do things you don't do well. It is simply impossible to do it all.  I even have an assistant! It is crucial to your continued success to understand the value and the absolute necessity to delegate to a qualified, trustworthy professional.

MY COMMITMENT

Every client will be treated with extreme customer care through highly skilled, personalized, professional service with every phone call, email and task request. I will meet and exceed your expectations every time. My motto, “I do not succeed until I ensure your success through expert administrative support.”